Return Policy

At KJDHW, we are dedicated to delivering your orders with care and efficiency. This policy outlines our shipping procedures and guidelines.

1. Order Processing
All orders are processed during our standard business hours, Monday through Friday, excluding public holidays. Once your order is confirmed, it will be prepared for shipment. You will receive a confirmation email when your order has been processed and is ready for shipping.

2. Shipping Destinations

We are proud to offer shipping services to a wide range of countries. Shipping options and fees may vary depending on the destination.
3. Shipping Methods
We partner with reliable shipping carriers to ensure your products arrive safely. The available shipping options will be displayed during checkout. All packages are securely packaged to protect your items during transit.

4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's journey. This allows you to follow your order from our facility to your doorstep.

5. Shipping Address
Please ensure your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to modify your shipping address, please contact us immediately at suppliers@kjdhw.com. Address changes cannot be guaranteed once an order has been processed for shipping.

6. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, recipient refusal, or failure to collect from the carrier, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

7. International Shipping Considerations
For international orders, customers are responsible for any customs fees, import duties, or taxes that may be applied by their country's customs authority. These charges are separate from our shipping costs and are the customer's responsibility.

8. Multiple Shipments
If your order contains multiple items that are not all available for shipment at the same time, we may ship products in separate packages to ensure you receive available items promptly.

9. Contact Information
For any questions regarding your order's shipping status or our shipping policy, please contact us at:
Email: suppliers@kjdhw.com

支付政策

PayPal Payment Policy

Last Updated: [29.09.2025]

At KJDHW, we are pleased to offer PayPal as a secure and convenient payment option for our customers. This policy outlines how PayPal payments are processed through our website.

1. Payment Processing
When you select PayPal as your payment method, you will be securely redirected to the PayPal platform to complete your transaction. All payment information is handled directly by PayPal using their advanced security systems and encryption technologies.

2. Security and Privacy
Your financial security is important to us. When you pay with PayPal, KJDHW never receives or stores your sensitive banking or credit card details. All personal and financial information is protected by PayPal's comprehensive security measures and privacy policies.

3. Payment Authorization
By choosing to complete your purchase through PayPal, you authorize the transaction for your entire order. The payment will be processed immediately upon order confirmation.

4. Accepted Payment Methods
Through PayPal, you may use various funding sources including your PayPal balance, linked bank accounts, or associated credit/debit cards, subject to PayPal's terms and conditions.

5. Order Confirmation
After successful payment processing through PayPal, you will receive an order confirmation email from KJDHW. If you encounter any issues with your order confirmation, please check your PayPal transaction history and contact us if needed.

6. Payment Issues
If your PayPal payment is not completed successfully, your order will not be processed. Common reasons for payment issues may include:

Insufficient funds in your selected payment method

Security holds by PayPal's protection systems

Account verification requirements

Technical difficulties during the payment process

7. Refund Processing
Refunds for orders originally paid through PayPal will be processed back to your PayPal account. The processing time may vary according to PayPal's standard procedures.

8. Dispute Resolution
We encourage customers to contact us directly at suppliers@kjdhw.com for any payment-related concerns. For transactions processed through PayPal, PayPal's resolution center may also be available to help address any issues.

9. Customer Support
For questions regarding PayPal payments, please contact:

KJDHW Support: suppliers@kjdhw.com

PayPal Support: Available through your PayPal account dashboard

10. Policy Updates
We reserve the right to update this PayPal Payment Policy as needed. Any changes will be reflected on this page with an updated revision date.